Contact us

Want to get in touch with a query about the website?

For help using My World of Work, please call us on 0800 917 8000. Our opening hours for calls are 9am-5pm, Monday to Friday.

To contact an adviser, you can use our live chat - it's the green button on the right of each page and appears when the line is open.


We're keen to hear your feedback about My World of Work, so that we can keep improving the service.

You'll spot the blue feedback button at the bottom of the screen. Go to the page you want to comment on, and use the button to let us know what you think. This lets us see exactly what you're looking at and respond to your feedback quicker.

Looking for a careers centre?

We’re re-opening our careers centres by appointment only, contact your local centre. If you'd prefer to get support by telephone, please call 0800 917 8000 to speak to an adviser.

Deaf British Sign Language (BSL) users

To connect with any telephone service including public, third and private sectors within Scotland, there's a free online BSL interpreting service.