Contact us

For help using Careers My World of Work, please call 0800 917 8000.

Our opening hours for calls are 9am to 5pm, Monday to Friday.

To contact an adviser, you can use our live chat — it’s the green button on the right of each page and appears when the line is open.


We're always looking to improve our service and are open to any feedback you have.

The feedback button is a blue megaphone icon that sits at the bottom, right-hand side of the screen. Go to the page you want to comment on and use the button to let us know what you think. This lets us see exactly what you're looking at and respond to your feedback quicker.

Alternatively, you can email

Our career centres

Our career centres will close at 5pm on Friday 22 December 2023 and reopen at 9am on Wednesday 3 January 2023.

We wish you a happy and peaceful festive period and look forward to seeing you next year. 

British Sign Language (BSL) users 

You can use Contact Scotland BSL's free service to access any phone or video call service in Scotland.